About Us

Welcome to TAJMAC IT Solutions (Pvt.) Ltd., where innovation meets comprehensive IT solutions. Since our inception in 2008, we've evolved from R. S. Gohar & Co. (Est. 1973) and transformed into a dynamic IT service provider, specializing in Information, Communication, and Operational technology.


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Foundation and Growth (2008 - 2012)

TAJMAC IT Solutions originated from R. S. Gohar & Co., with a dedicated shift to corporate services in 2010. By 2012, we emerged as a key player in Public Cloud Services in Pakistan, boasting 5500 users by 2013.

Segmentation and Restructuring (2013)

In 2013, we strategically consolidated under three key segments: Machines, Applications, and Clouds. We adapted to the rise of IoT, leading to our current departments: Clouds, Applications, Devices, and Trainings.

Shaping Our Early Journey (2015)

  • Maximum focus on Cloud solutions.
  • Expanding our product and service portfolio to facilitate organizations in shifting to the cloud.
  • Simplifying hardware and reducing costs through advanced technologies.
  • Offering OpEx-based solutions with transparent costs.
  • Prioritizing customer-centric solutions, focusing on solving problems rather than promoting products.
  • A commitment to unbiased end-to-end solutions, irrespective of brands or vendors.
  • Promoting BYOD-based solutions, supporting heterogeneous environments with simplified solutions.
  • Bridging the gap for SMB customers with Enterprise-grade solutions.
  • Strengthening customer support options, with T1 support capable of resolving 60% of issues.

Adapting to the Future (2024)

As we advance into 2024, our company's landscape has evolved to address the ever-changing needs of our clients:

  • Intensified Cloud Excellence: We continue to elevate our expertise in Cloud solutions, ensuring that our clients benefit from the latest advancements in cloud technology.
  • Diversified Product and Service Portfolio: Our portfolio has expanded to offer a broader spectrum of products and services, facilitating seamless transitions to cloud-based solutions.
  • Cutting-edge Hardware Solutions: Embracing advanced technologies, we persist in simplifying hardware while simultaneously reducing costs for enhanced operational efficiency.
  • Flexible Financial Solutions: Our commitment to financial transparency remains unwavering, with an emphasis on offering Operational Expenditure (OpEx) solutions with clear and transparent costs.
  • Client-Centric Problem Solving: Putting client needs at the forefront, we prioritize solutions that address problems directly, emphasizing a client-centric approach over product promotion.
  • Brand-agnostic End-to-End Solutions: Our dedication to unbiased end-to-end solutions remains, ensuring that our clients receive tailored services irrespective of brands or vendors.
  • Tailored Solutions for SMBs: Bridging the gap for Small and Medium-sized Businesses (SMBs), we continue to provide Enterprise-grade solutions, empowering organizations of all sizes.
  • Enhanced Customer Support: Our commitment to robust customer support has grown stronger, with Tier 1 (T1) support now capable of resolving up to 60% of issues promptly.

Vision

To be an organization providing comprehensive end-to-end IT solutions for a variety of business organizations.

Mission

To provide high-quality solutions that combine performance with value pricing, while establishing successful relationships with our customers and suppliers. To stay ahead of the competition by innovating new products and services based on the needs of our customers and market demand.